Conversational AI systems in the metaverse resemble human-to-human communication.
The AI voice assistant has found its way to the new era metaverses, feed use cases like lifestyle assistance and personalized recommendations. For example, rather than heading to a travel agency office or talking to their overworked customer service department, users can hop onto the metaverse and circle around several awesome locations with the help of a bot powered by the AI.
An AI concierge in a metaverse is a personified machine that provides unique recommendations based on avatar preferences. Consider the amount of data available on each person and you know the potential for this use case.
The natural language processing in the metaverse makes it more personal than the real world. Voice AI can interpret avatar requests in a more human and natural language while taking into account individual tastes and preferences.
Voice technology has become more contextual and personalized, making the metaverse interface smarter in the process. For example, Kai, the first AI concierge on Meetkai, made voice assistance as easy as talking with a friend. Ask for a “steak” recipe by saying, “Hey Kai, can you find me a good recipe?” And you will receive the world’s most delicious beef steak recipe in seconds.