When it comes to designing and developing socio-technical systems, the public interest is not always a priority. A human-centered approach that includes public input is needed to develop lasting solutions.
“You don’t build for the public, you build with them,” said Katina Michael, a professor at Arizona State University in School for the Future of Innovation in Society in the Global Futures College and the School of Computing and Augmented Intelligence in the Ira A. Fulton Schools of Engineering. “You need to recognize all stakeholders in the process, as you design and deliver solutions together within an existing ecosystem.”
Michael is an expert in public interest technology and researches how to use it as a design philosophy. She will present her evidence in a scientific session at the annual meeting of the American Association for the Advancement of Science (AAAS).
“What we’re trying to do is bridge the gap between creating public-benefit technology using socio-technical design,” said session co-organizer Michael. “What I advocate is leading with evidence. We are constantly building without providing the underlying elements or proof of why we do what we do. sound techniques based on evidence we’ve gathered from the field that brings the most value to people.We want to empower communities to play a vital role in the design process.
During the scientific session, presenters will demonstrate the steps necessary to operationalize and implement public interest technology in practice. The scientific session will also include presentations by Professor of Intelligent and Self-Organizing Systems Jeremy Pitt from Imperial College London and Roba Abbas, Senior Lecturer and Director of the University Program at the University of Wollongong, Australia, and Professor invited to the School of the Future of Innovation in Society.
“We will explore the key to successful operationalization through a socio-technical co-design process that emphasizes stakeholder engagement and empowerment, and the integration of principles and values into the design process, in a way that enables traceability and accountability towards sustainable social-technical systems,” said session organizer Abbas.
In order to build sustainable socio-technical systems, all stakeholders must be involved in the process. During his session, Michael will demonstrate why everyone matters in design.
“We have to change the way we think about things,” Michael said. “We have to have the public interest at heart. What is the public interest? The public will tell us. Let them tell their stories and share their values. And what you might get in the end is not just innovative solutions that integrate these values into a design but also various stakeholders cooperating in the service of the public interest.”
Michael will present “Leading With Evidence: Operationalizing Public Interest Technology in Practice” during the session “Design of socio-technical systems for technologies of public intereston February 19 at 10 a.m. MST.
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